All Systems Operational

Zenfolio ? Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search Operational
Zenfolio Classic ? Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search ? Operational
API Operational
Photobooker Operational
Photobooker Home Page Operational
Bookings Operational
Search Operational
Content Rendering Operational
Email Communication ? Operational
Login Operational
Image Delivery Operational
Archive Operational
BookMe Operational
Zenfolio Home Page Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 5, 2025

No incidents reported today.

Apr 4, 2025

No incidents reported.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Slow image generation for new uploads
Resolved - The system continues to perform as expected. This issue is resolved.
Mar 25, 15:38 PDT
Monitoring - Our engineers have implemented a fix. We will continue to monitor uploads to ensure image loading remains stable.
Mar 25, 13:04 PDT
Investigating - Some Classic accounts are seeing slow image generation for recently uploaded images. Our engineers are currently implementing a fix. Thank you for your patience while we work on this matter.
Mar 25, 11:33 PDT
Classic Service Interruption
Resolved - After an extended monitoring period this morning, we've confirmed that system performance has continued to remain stable, and we consider this issue fully resolved.

We sincerely apologize for any inconvenience experienced during this time and greatly appreciate your patience while our engineers worked to resolve this issue.
Mar 25, 09:31 PDT
Update - Our team has been closely monitoring system performance throughout the overnight hours, and performance has remained stable. To ensure full stability, we'll continue monitoring the situation this morning before considering this issue fully resolved. If you encounter any further issues, please don't hesitate to reach out to our support team at support@zenfolio.com.

We greatly appreciate your understanding and patience during this time.
Mar 25, 06:46 PDT
Monitoring - We have made more changes and see the performance back at normal levels. We continue to monitor the system.
Mar 24, 16:47 PDT
Investigating - We are currently investigating this issue.
Mar 24, 15:38 PDT
Monitoring - A new fix has been applied and we see the site performance back to normal, we will contiue to monitor.
Mar 24, 14:31 PDT
Investigating - We are currently investigating more site issues
Mar 24, 13:26 PDT
Monitoring - We have implemented a fix to the website issues and are monitoring the platform to make sure it continues to perform as expected.
Mar 24, 12:25 PDT
Investigating - We are currently investigating an issue with Classic websites and back end slowness
Mar 24, 10:53 PDT
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 PDT
Scheduled - Our engineers are performing background network maintenance between Tuesday, March 18, 2025 at 00:00 PDT (07:00 UTC) and Friday, March 21, 2025 at 23:59 PDT (06:59 UTC on March 22nd). No customer impact is expected during this time.

Thank you for your patience while we perform these critical updates.
Feb 25, 11:11 PST
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